Best Smiles South Richmond

Kerby Cadet a month ago

Dr. C and Jaz did an amazing job pulling all 4 of my wisdom teeth! They made me feel so comfortable and safe, the procedure was quick and painless! And the entire staff was super friendly and professional.

Jamie Gonzalez 3 months ago

Honestly had a horrible experience here. I originally came in for two fillings around November of 2025 and it’s currently July of 2026 and I’m at my (hopefully) final appointment here to fix my doctors mistake of not giving me a root canal. Originally, I was told I only needed a filling, but that resulted in extreme sensitivity in one of the teeth. I returned after I called saying I had sensitivity. There was no exploration done before the doctor just began drilling down the filling at the follow up appointment. This, of course did not help. The sensitivity continued. I came back to drill the tooth again, and then again to have the filling redone. Nothing helped until I got a consultation with a different doctor about two weeks after the refill who told me I had to wait six weeks to get a root canal (which should have been done in the first place bc the cavity was too deep). I got the root canal done and everything was fine, I could finally eat on the left side of my mouth like I hadn’t been able to do for half a year. I was ecstatic. Until I came back for my temporary crown, in which they began filing down the surrounding teeth. Bringing back the sensitivity and once again prevent

Sierra Q 3 months ago

This dental office was one of the most unprofessional healthcare experiences I’ve had. I came in for a routine cleaning and was told I needed additional dental work, but I was never shown my X-rays or given a clear explanation of the findings that supported the recommendation. After my appointment, I called the office to request copies of my X-rays and the doctor’s notes before moving forward with any treatment. The staff confirmed my email address and told me they would send them, but after two weeks I never received anything. When I called back to cancel my appointment and explained that I was uncomfortable proceeding with additional treatment without first reviewing my X-rays, the receptionist simply said, “That’s fine.” There was no apology, no attempt to address my concerns, and no effort to retain me as a patient. That response confirmed my decision to seek a second opinion elsewhere. My experience with Dr. Jung was equally disappointing. Recommending additional treatment without reviewing the X-rays with me or explaining the clinical reasoning did not inspire confidence. Patients deserve to understand why treatment is being recommended before agreeing to it. I felt like I

Michael Hughes 5 months ago

Wonderful staff and great experience as a new patient. From appointment, to reception, to tech/hygienist, to doc; I felt welcomed, comfortable, informed, and confident. Professional, personable, and engaging throughout. Left my first visit with a clear and comprehensive plan that feels more like a partnership than a healthcare transaction. Feeling so good about the impression and experience, I’m actually looking forward to a future extraction and root canal - No joke. I can only speak for myself, but I recommend Best Smiles (Southside) w/out hesitation.

Muva’s Dream Diary 6 months ago

My experience today was so amazing i literally left smiling and completely forgot I was in excruciating pain. The staff was warm , friendly and welcoming to everyone I witnessed them encounter including me. I will recommend them to anyone wishing to just feel comfortable and safe while visiting the dentist office. My new dentist Dr Krishna Gopisetty really made my experience today feel like a warm hug. She was comforting , humorous, knowledgeable & very professional. I can’t wait to return, I know that I am in safe hands !